We use a next day courier called APC overnight. They collect Monday - Thursday around 10am, therefore all orders received before 9am on these days will be dispatched at 10am. APC do not work bank holidays, therefore if for example there is a bank holiday on a Friday we cant send anything out received after 10am on the Wednesday.
The courier's are all under enormous pressure due to staff shortages and restrictions they are doing their best but there are instances where some orders have been delayed a day -if you are able to leave instructions on your door for them it would help if at all possible.
Orders received after 9am will be dispatched the following day. We don't send anything on a Friday or the day before a bank holiday as it wont arrive next day (we want to ensure it arrives in the best condition so we want to stick to next day service). If you place an order at 10am on Thursday it wont arrive until Tuesday.
If you live in the Highlands and Islands the service offered is 2-5 days only.
For local deliveries (10 miles) we will deliver ourselves.
For Collection we have a box located at the farm, which is marked in the yard. There is a box of disinfectant wipes next to it which you are free to use.